Shipping Policy
This Shipping Policy outlines how RDH Auto Mobile handles order processing, delivery timelines, and shipping-related matters.
Last updated: February 2026
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
You will receive an order confirmation and shipping notification via email once dispatched.
2. Shipping Methods
We partner with trusted courier services to ensure safe and timely delivery.
Shipping method is selected automatically based on your delivery location and product type.
Tracking details will be shared once your order has been shipped.
3. Estimated Delivery Time
Delivery timelines vary depending on your location.
Metro cities: 2–4 business days.
Other locations: 4–7 business days.
Remote areas may require additional delivery time.
4. Shipping Charges
Shipping charges, if applicable, are displayed at checkout before payment confirmation.
Free shipping may apply to selected products or order values as per promotional offers.
5. Delays & Exceptions
Delivery may be delayed due to weather conditions, courier issues, public holidays, or unforeseen events.
RDH Auto Mobile is not responsible for delays caused by third-party shipping providers.
6. Order Tracking
Once your order is shipped, tracking details will be sent to your registered email or phone number.
You can track your order using the courier tracking link provided.
7. International Shipping
Currently, we primarily ship within India.
International shipping (if available) may include additional customs duties or taxes payable by the customer.
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not liable for delivery issues caused by incorrect or incomplete addresses.
Re-shipping charges may apply if an order is returned due to incorrect address details.
9. Damaged Packages
If your package arrives damaged, please notify us within 48 hours of delivery.
Provide photographs of the damaged packaging and product to initiate investigation.
Contact Information
For shipping-related inquiries, please contact us:
Business Name: RDH Auto Mobile
Registered Address:Street No. 5, Industrial Area, Gill Road, Ludhiana, Punjab – 141003, India
Email: support@rdhautomobile.com
Phone: +91-98765-43210